Private request
Tell us what you need.
From the simple to the impossible.
- Availability
- 24 hours
- First response
- Within the hour
- Your manager
- One, named
- Languages
- Seven
Questions
- How quickly can you arrange something?
- Most requests are answered within the hour and arranged the same day. A villa for August, a table during a festival or a rare acquisition takes longer — we tell you how long at the first reply, not after.
- What does it cost?
- An annual retainer covers the relationship and your manager. Everything we arrange is billed at cost plus a stated fee, agreed in writing before anything is booked.
- Do you work with people who are not members?
- Occasionally, for a single arrangement, by introduction. The relationship works better annually, because most of what we do depends on knowing you.
- What happens to my information?
- It stays in the house. Suppliers receive only what they need in order to act, never the rest, and we do not publish our clients.
- Can you really get anything?
- No, and we say so. What we can do is give you a straight answer the same day, which is more useful than an optimistic one.